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Fund Development Data Manager

Reports to:                Vice-President of Fund Development

FLSA Status:              Full Time Exempt

 

I. Position Overview

The Fund Development Data Manager will serve a key role in the comprehensive plan to recruit and steward MCEC donors. This includes oversight of supporting initiatives and campaigns in the areas of donor relations. 

The Fund Development Data Manager will support MCEC strategic initiatives and critical function areas related to donor strategic plans, position papers, and messaging to including publications, presentation tools/resources and web-based outreach. The Fund Development Data Manager will be the focal point for all data resources related to donor management and campaigns, as well as assist in identifying and developing new opportunities within that area.

The Fund Development Data Manager must be a sophisticated communicator, able to effectively interact with a wide variety of stakeholders, including individuals, military clients, corporate supporters, organizations, school districts and federal government agencies.

 

II. Essential Duties and Responsibilities

Management/Administrative:

  • Assists/supports the VP of Fund Development with donor services planning and goal setting.
  • Maintains the Abila Fundraising Online and the Abila Fundraising 50 Database or other fundraising software that may be used in place of the Abila systems.
  • Updates and advises the members of the leadership team on donor and resource requirements.
  • Focal point for donor engagement.
  • In all interactions maintains and safeguards the standards, internal controls, and fiscal integrity of the organization and the mission of the Military Child Education Coalition.
  • Ensures highest level of internal and external customer service.
  • Attends professional development activities to enhance knowledge and skills.

Responsibilities:

Data Management

  • Maintains an efficient system of recording all philanthropic contributions and providing data driven feedback on the efficacy of various channels including direct mail, and digital fundraising.
  • Interfaces with MCEC Accounting staff to ensure records reflect accurate information and serve as a check and balance for all monies received. 
     

Identification

  • Using segmentation and research, determine targets of opportunity for donor recruitment. 
  • Create and maintain an active portfolio of identified prospects (individuals, organizations, and companies).
  • Work effectively with FD team and multiple stakeholders to gain strong participation in annual giving with core donor base and build strategies for moving members to donors and donors to higher giving levels.
  • Cultivate relationships with individuals and small businesses, corporations and agencies in-line with the goals and objectives of the MCEC.

Content Development

  • Works in conjunction with Marketing to develop campaign collateral across all mediums to include online, print, presentations, and video.

Recognition/Acknowledgement

  • Develop, implement and execute gift acknowledgement matrix with Annual Campaign Manager and the VP of Fund Development to ensure timely and consistent acknowledgement of gifts to MCEC.
  • Track and file all acknowledgement letters to donors and communications with MCEC donors.
  • Contribute to frequent communication with donors for the purpose of expressing gratitude and communicating progress and successes of MCEC.
  • Work with Annual Campaign Manager to develop and implement “thank you call” program including management of MCEC staff and volunteers to execute the program.

Reporting  

  • Develops and manages Excel and PowerPoint documents for Fund Development progress on a monthly basis to monitor monthly progress to goals.
  • Complies with reporting requirements.

 

III. Reporting and Supervisory Responsibilities

This position reports to the Vice-President of Fund Development who will provide work guidance and assignments, set performance standards and goals, and review/approve work. 

The Fund Development Database Manager will directly supervise assigned staff and volunteers, provide work guidance and assignments, set performance standards and goals, and review/approve work.  Performance goals will be based on MCEC’s strategic plan, goals, and annual performance targets.

 

IV. Position Qualifications

The ideal candidate will possess the following:

  • Five years related experience in Customer Relations Management, Customer Service, and Database Management, Donor Relations/Fund Development or a combination, are highly desired.
  • Have at least one year of specialized experience at a level consistent with the job responsibilities. Specialized experience is work experience applying standardized analytical methods and techniques to accurately assess gathered information; establishing and maintaining effective relationships with management to carry out administrative programs; and determining the most effective approaches to a problem based on a review and analysis of the regulations, policies and precedents.
  • Associates degree in related area or relevant work experience in lieu of degree.

OTHER QUALIFICATIONS

  • Ability to able to handle multiple projects in various stages of development.
  • Ability to research and develop understanding of the emerging marketplace and potential customers.
  • Ability to think strategically in developing future membership and donor opportunities.
  • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to clearly communicate conclusions in a diplomatic manner.
  • Ability to respond verbally or in writing to common inquiries or address complaints and resolve problems from all levels of membership.
  • Writing skills should be geared towards a marketing and sales tone and voice, engaging customers, providing customer service as well as reporting membership and donor information to various levels of the organization, internally and externally.
  • Writing skills should include a basic understanding and proper use of grammar and spelling and must articulate messages in a consistent manner based on the organization’s strategic communications plan.
  • Able to work well independently and in a moderately noisy team environment, handle multiple assignments and meet deadlines.
  • May require occasional travel in and out of the local community.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.

 

V. Conclusion

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.