I. Position Overview
The Military Child Education Coalition is recruiting a Project Manager (PM) to manage the execution of a 3-year USAA Grant Award. The purpose of the grant is to create a first of its kind, groundbreaking, web-based, completely interactive parent resource tool, “SchoolQuest”, enabling parents from all branches of the military to prepare themselves and their children to mitigate the challenges associated with frequent moves and other unique stressors of a military lifestyle. This revolutionary parent resource tool will not only provide critical information but will also allow parents to develop a highly individualized academic journey map aligned with the persona for each child. The Project is divided into four phases and spans 3 years (December 2018-November 2021):
• Phase 1: create, test and revise a web-based, completely interactive prototype,
• Phase 2: pilot the new interactive parent resource prototype in the field and refine based on feedback,
• Phase 3: launch and promote the finalized parent resource tool as well as maintain the resource tool through updated information and hyperlinks, and
• Phase 4: sustain the parent tool’s use and refinement by continuous tool updates, responding to backend analytics, and responding to user requests for additional information.
This position reports to the Parent Programs Manager. This position is full-time and funded by 100% external USAA Grant funds. Expected period of performance for the grant is 3 years.
II. Essential Duties and Responsibilities
Management/Administrative: The Project Manager (PM) has primary responsibility for achieving the technical success of the project, while also complying with the financial and administrative policies and regulations associated with the USAA grant award. The PM will work extensively with the website developer to create the optimal parent user experience as well as with the Parent Programs Manager for content input into the resource tool. The ultimate responsibility for the management of the sponsored project award rests with the Project Manager for the USAA Grant.
• The Project Manager (PM) is responsible for the project management of the USAA grant and conducts the project activities to meet project goals, objectives, and deliverables while adhering to MCEC guidelines, policies and procedures.
• Managing the resources of the project.
• The PM is responsible for the financial management of the grant.
• Carry out the project's financial plan as presented in the funded proposal, or make changes to the plan following a prescribed set of policies and procedures.
• Maintain an accurate record of project related expenses.
• The PM has the responsibility to ensure the USAA grant is executed within the stated budget.
• The PM ensures all project expenditures are directly related to the project and necessary to meet the project goals, objectives and deliverables.
• Planning and controlling the work of the project.
• Execute the project as outlined in the funded proposal, using sound management techniques.
• Develop and execute a project plan and detailed project timeline.
• Report project progress to the sponsor as outlined in the terms of award MOU.
• Comply with all MCEC policies and procedures related to project management.
• Communicating with individuals and groups about the project.
• The PM has the responsibility to submit all grant deliverables and reports required by the grant on a timely basis.
• Comply with all applicable USAA Foundation sponsor rules, regulations and/or terms and conditions of the award.
• Lead, and collaborate with others, both within and outside the MCEC coalition, to meet USAA grant objectives and deliverables.
• In Phase 1 (Design & Develop Prototype)(1 Dec 2018 – 30 Nov 2019)
Objective: Working with web developer, design and develop a prototype.
(1) Leverage Working Group (WG) collaboration to design a prototype,
(2) Hold collaborative sessions w/ WG to generate parent resource features and solutions,
(3) Design features & solutions, using rapid prototyping,
(4) Test & revise features and solutions based on feedback,
(5) Report of collaborative working sessions,
(6) Reveal of prototype interactive parent resource tool to USAA Foundation
• In Phase 2 (Pilot & Refine Prototype)(1 Dec 2019 – 31 Aug 2020)
Objective: Pilot the interactive parent resource tool prototype in the field, and refine based on feedback.
(1) Recruit 100 military and veteran connected families to participate in pilot,
(2) Collect detailed quantitative and qualitative feedback from the pilot study over a 5-month period.
(3) Refine & test, over a 4-month period, the design and development of the final model tool features based on family feedback.
(4) Develop scale-up plan for revised and finalized resource tool.
(5) Prepare & distribute a written report of pilot study findings & revisions incorporated
• In Phase 3 (Launch & Market Prototype)(1 Sep 2020 – 30 Nov 2020)
Objective: Disseminate findings and the interactive parent resource tool and launch awareness campaign.
(1) Launch final parent tool,
(2) Collaborate with USAA skills-based volunteers to launch awareness campaign, (3) Sustain resource tool through updated information and hyperlinks,
(4) Promulgate awareness campaign products (e.g., commercial, print, social media)
• In Phase 4 (Sustainment)(1 Dec 2020 – 30 Nov 2021)
Objective: Sustain parent tool's use and refinement for first full year.
(1) Thru subcontractor, maintain the website tool,
(2) Collect, analyze, respond to backend analytics to allow for continuous refinement, (3) respond to user requests for information thru tool query system and community forum feature,
(4) Provide continuous tool updates of backend data, resource links, and references, (5) Collect & report user feedback
(6) Conduct routine marketing efforts to scale tool to widest audience, 400,000 users minimum.
III. Reporting and Supervisory Responsibilities
This position reports to the Parent Programs Manager.
IV. Position Qualifications
A minimum of:
1. Bachelor’s degree in education administration or equivalent.
2. Five years related experience as a Project Manager.
2. Experience in conducting educational data research.
3. Strong interpersonal and leadership skills, self-motivation, and high personal integrity and ethics required.
4. Managing the resources of educational research and development projects.
5. Planning and controlling the work of educational research and development projects.
6. Communicating with individuals and groups in the conduct of educational research and development projects.
7. Established record of project management accomplishment.
V. Other Qualifications
The physical demands described here are representative of those met by an employee to successfully perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.
• Ability to read, analyze, and interpret common educational articles and technical journals, financial reports, and diverse documents.
• Ability to respond to common inquiries from military parents, staff and trainers.
• Ability to write articles or papers for publication that conform to prescribed style and format.
• Ability to effectively present information to staff, MCEC Board, CEO or COO was required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must demonstrate above average ability to use Microsoft Excel spreadsheets.
• Must be able to prepare Microsoft Power Point charts.
• Must be able to travel occasionally.
This job description conveys information essential to understanding the scope of the position and it is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.